After I place my order, how long until it arrives?
Our current average ETA is 24 hours warehouse handling time + 3-7 business days shipping time from shipment, in some cases, delivery may be delayed. FedEx and UPS are currently failing to honor their fulfillment guarantees. Customers are currently experiencing delays in delivery times and tracking updates. In some cases, customers will not receive their first shipping update until the package reaches its final destination. We apologize for the inconvenience and are making every effort to ensure your order arrives as quickly as possible.
Can I track my purchase?
You can check the status of your delivery anytime by entering the tracking number emailed to you after placing your order here.(https://www.fedex.com/en-us/tracking.html)
To change or cancel an order that has already been processed, please contact our Customer Service department for assistance.
Tracking is not showing any movement for my order, what does this mean?
Shipping carriers are experiencing surge demand in the US due to high demand and we have seen an increase in tracking scan issues, where shipments are picked up from warehouses by the shipping carrier, but tracking labels are not correctly scanned upon pickup by the carrier. Our shipping carriers are working to eliminate tracking issues and delivery delays.
Do you offer expedited shipping options?
We have over 3 warehouses nationwide to expedite shipping & handling of your orders, typically delivering within 3-7 business days to most addresses. To keep shipping free for all our customers, we do not offer expedited shipping at this time.